Hi there, Good Morning
Have anyone ever complain that you are not listening to what they are talking or saying? Or perhaps you always want to provide an answer even when you are not asked?
If the answer is yes, then the following are ways on how to deal with it and improve yourself so that effective communication can be achieved.
1. The “Preoccupieds”
These people come across as rushed and are constantly looking around and doing something else. They are also known as multi-taskers and cannot sit still and listen.
2. The “Out-to Lunchers”
These people are physically there for you but mentally they are not. They can be identified by the blank face on their faces. They are either daydreaming or thinking about everything and anything else but what you are saying.
If you are an out-to-luncher, act like a good listener. Be alert, maintain eye contact, lean forward and show interest by asking questions.
3. The “Interrupters”
These people are ready to chime in any one time. They are perched and ready for a break to complete your sentence for you. They are not listening to you but focussed instead on what they want to say.
If you are an interrupter, make a point to apologise every time you catch yourself interrupting. This will make you more conscious of it.
4. The “Whatevers”
These are people who remain aloof and show little emotion when listening. They often give the impression that they could care less what you are talking about.
If you are a ‘whatever’, try to concentrate on the full message, not just the verbal message. Also, make it a point to listen with your eyes, ears and heart.
5. The “Combatives”
These are people who are always armed and ready to war. They love and enjoy disagreeing and blaming others without any reason.
If your are a ‘combative’ listener, make an effort put yourself in the speaker’s shoes and understand, accept and find merit in their point of view.
6. The “Analysts”
These are people who are constantly in the role of counselor or therapist and are always ready to provide you with answers even when you have not asked. They think they are great listeners and love to help.
They are constantly in an-analyse-what-you-are saying and fix-it-mode.
If your are an analyst, relax and understand that not everyone is looking for an answer, solution, or advice. Some people just like bouncing ideas off others to help them see the answers more clearly themselves.
7. The “Engagers”
These are the consciously aware listeners. They listen with their eyes, ears and hearts and try to put themselves in the speaker’s shoes. This is listening at the highest level. Their listerning skills encourage you to continue talking and give you the opportunity to discover your own solutions and let your ideas unfold.
Food for thought - “History has repeatly been changed by people who had the desire and the ability to transfer their conviction and emotions to their listeners.” - Dale Carnegie
Success - Your Choice
Nancy
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