28th December 2007

Seven Types of Listeners - Part 2 Continued by Dale Carnegie

posted in Wealth, relationship, Entertainment, education, self improvement/self development, Life, Self Improvement |

Hi there

Yesterday I talk about the 7 types of listeners and how we can improve ourselves if we belong to this group of listeners. We talk about instances that if we are “preoccupied” listeners, then we must make it a point to set aside what we are doing when someone is speaking to us so that conversations can be achieved.

What about situations where are talking to this group of people, let’s say the “preopcupied” to start of? How then do we deal with this group of people? The following are ways that will help us deal with them when talking to them.

1. The “Preoccupied”

When dealing with a preoccupied listener, begin with a statement that will get their attention, be brief and get to the bottom line quickly because their attention span is short. You might ask, “Is this a good time?” or perhaps say “I need our undivided attention for just a moment.’

2. The ‘Out-to-Lunches”

Check in with them every now and again and ask if they understood what you were saying . As with the “preoccupieds”, begin with a statement that will catch their attention, and be concise and to the point because their attention span is short.

3. The “Interrupters”

As for interrupters, when they chime in, stop immediately and let them talk, or they will never listen to you. When they are done, you might say “as I was saying before…..” to bring their interruption to their attentions.

4. The ” Whatevers”

When dealing with a “whatevers. ” , you must dramatize your ideas and ask questions of them to get their involvement.

5. The “Combatives”

For the “combatives”, when they disagree or point the blame, look forward instead of back. Talk about how you might agree to disagree, or what can be done differently next time.

6. The “Analysts”

You might want to say, “I just need to run something by you, I’m not looking for any advice, ” when dealing with an “analyst”.

This concludes the topic on the types of listener; how do we improve ourselves if we belonged to this grouping and how do we deal with them if we are faced with such listeners. Of course, it will be good if we can achieve to be a “engagers” listener as “engagers” listen with their eyes, ears and hearts and try to put themselves in the speaker’s shoes. Not only that, they listen at the highest level and their listening skills encourage one to continue talking and give one the opportunity to discover one’s own solution and let one’s ideas unfold.

Food for thought - ” I am one, but only one. I cannot do everything; but I will not let what I cannot do interfere with what I can do” - Edward Everett Hale

Success - Your Choice

Truly yours

Nancy

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